Hard Services

Engineering-focused FM spanning public and private sectors, large-scale properties, and mission-critical facilities.

Engineering Excellence for Critical Infrastructure

Flexible technical expertise delivered through our national network of mobile and static engineering specialists, ensuring responsive service across all facility types.

Soft Services

Expert teams providing soft services that maintain safety standards, cleanliness, and operational consistency.

Soft Services That Make the Difference

From cleaning to catering, security to landscaping—services that create welcoming, safe, productive environments.

Sectors

Industry-specific FM expertise serving diverse sectors with tailored solutions meeting regulatory requirements and operational excellence.

Tailored Facilities Management by Sector

Comprehensive facilities management tailored to your sector’s distinct operational demands, safety standards, and business objectives.

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Compliance with building regulations, health and safety requirements, and industry standards is a fundamental responsibility for facility managers. The regulatory landscape is complex and constantly evolving, making systematic compliance management essential.

Fire Safety Regulations

Fire safety compliance encompasses multiple requirements including properly maintained fire detection and alarm systems, adequate means of escape, appropriate fire suppression equipment, emergency lighting, and regular fire risk assessments. The Regulatory Reform (Fire Safety) Order 2005 places responsibility on the «responsible person» to ensure compliance.

Electrical Safety Standards

Commercial properties must comply with BS 7671 (IET Wiring Regulations) for electrical installations. Regular electrical installation condition reports (EICRs) verify system safety, typically required every five years for commercial properties. Portable appliance testing (PAT) ensures individual equipment remains safe for use.

Gas Safety Requirements

Facilities with gas appliances must arrange annual safety checks by Gas Safe registered engineers. Comprehensive records of inspections, maintenance, and any remedial work must be maintained. Carbon monoxide detectors provide additional protection in areas with gas-burning equipment.

Legionella Control

The Control of Substances Hazardous to Health (COSHH) Regulations require facilities to assess and manage legionella risks in water systems. This includes regular temperature checks, cleaning and disinfection protocols, and maintaining detailed records. Larger or more complex systems require comprehensive risk assessments by competent persons.

Asbestos Management

Buildings constructed before 2000 likely contain asbestos materials. The Control of Asbestos Regulations require duty holders to identify asbestos locations, assess their condition, create management plans, and maintain asbestos registers. Any work disturbing asbestos must be performed by licensed contractors.

Energy Performance Compliance

Energy Performance Certificates (EPCs) are required for most commercial properties. The Minimum Energy Efficiency Standards (MEES) prohibit letting properties with EPC ratings below E, with standards progressively tightening. Facilities must implement improvements to meet these requirements.

Health and Safety at Work

The Health and Safety at Work Act establishes broad obligations for employer responsibility. Facilities must conduct risk assessments, implement control measures, provide appropriate training, maintain equipment safely, and document compliance efforts comprehensively.

Accessibility Requirements

The Equality Act requires reasonable adjustments to ensure facilities are accessible to people with disabilities. This includes physical access, appropriate signage, accessible toilet facilities, and ensuring services can be accessed by all.

Environmental Regulations

Facilities must comply with waste management regulations, proper storage and disposal of hazardous materials, and increasingly stringent environmental protection requirements. Larger organizations face additional reporting obligations regarding emissions and environmental impact.

Insurance and Liability

Maintaining compliance protects against liability claims and ensures insurance coverage remains valid. Many insurance policies contain conditions requiring adherence to specific standards and regular inspections by qualified professionals.

Documentation and Record Keeping

Comprehensive documentation demonstrates due diligence and facilitates regulatory inspections. Records should include inspection reports, maintenance logs, training records, risk assessments, and certificates from qualified contractors.

Staying Current with Changes

Building regulations and compliance requirements evolve regularly. Facilities management teams must monitor regulatory developments, participate in professional organizations, and engage with compliance specialists to ensure ongoing adherence to current standards.

Effective compliance management requires systematic processes, qualified personnel, and organizational commitment. While regulatory requirements may seem burdensome, they ultimately protect occupants, reduce liability, and ensure facilities operate safely and efficiently.