Airport Passenger Solutions
Our traveler assistance programs enable airports to execute protected, accessible, and exceptional trips. From assisting travelers with limited mobility to employing intelligent technology that enhances protection and circulation, we elevate each travel encounter.
Aviation Services for Traveler Comfort
We supply expert aviation support programs engineered to elevate traveler satisfaction, protection, and accessibility throughout each phase of the travel experience.
✅ Assistance for Passengers with Reduced Mobility (PRM)
Dedicated support services ensuring accessible, dignified travel experiences for passengers requiring mobility assistance throughout the airport journey.
✅ Security and baggage screening services
Professional security screening and baggage inspection services maintaining safety standards while ensuring efficient passenger processing and positive experiences.
✅ Porterage and logistics services
Expert baggage handling and transportation services facilitating smooth passenger movement and efficient luggage management throughout terminal operations.
✅ Cleaning and hygiene services
Comprehensive terminal cleaning and sanitation programs maintaining high hygiene standards and creating welcoming, safe environments for travelers.
✅ Information and wayfinding support
Professional passenger guidance and directional assistance helping travelers navigate terminals efficiently and reducing stress throughout their journey.
Technology-Enhanced Passenger Services
Innovation performs a vital function in providing reliable, productive, and protected aviation functions. We employ barcode and beacon monitoring to position equipment rapidly, maximize resources, and enhance reaction times.
✅ Internet of Things (IoT) systems for real-time surveillance of airport activities, ensuring operational efficiency and safety.
✅ Biometric recognition technologies for streamlined passenger identification and boarding.
✅ AI and machine learning to optimize passenger movement, minimize queues and prompt intervention.
Accessibility and Passenger Services at Inverness Airport
Inverness Airport – PRM Service Delivery
We recently deployed our specialized personnel to execute Passenger with Reduced Mobility Services (PRM) at Inverness Airport. We are dedicated to improving the travel encounter for Passengers with Reduced Mobility (PRM), concentrating on protection, client attention, and adherence with legal requirements, incorporating the Equality Act 2010 and pertinent regulations.
Inclusive Access and Support
We’re honored to have participated in facilitating the creation and introduction of the internationally-acknowledged Sunflower Lanyard Scheme. The program, a partnership established at Gatwick Airport in 2016, supports individuals with concealed disabilities in public areas like airports. A sunflower lanyard indicates to OCS staff and others that the person may require extra assistance, comprehension, or patience.
Sustainable Passenger Services
Environmental responsibility is fundamental to our aviation operations. We persistently minimize ecological footprint and assist airports in accomplishing their individual ESG objectives.
✅ Accessible, inclusive support for all passengers
Comprehensive accessibility services ensuring dignified, barrier-free travel experiences for all passengers regardless of mobility or disability requirements.
✅ Electric and hybrid vehicles for passenger and staff transfers
Low-emission vehicle fleet reducing carbon footprint while providing efficient, sustainable transportation throughout airport operations and transfers.
✅ Airport waste reduction and recycling initiatives
Strategic waste minimization programs and comprehensive recycling systems reducing landfill dependency and supporting circular economy principles.
✅ Responsible product use with proven eco credentials
Environmentally-certified products and sustainable materials demonstrating verified ecological benefits across all passenger service operations.
